About our clients

Our clients are the heart of our business. Our philosophy can be simply stated: we work with our clients to assist them in achieving their business emergency management safety objectives. We understand that providing expert services is a given, what clients want/expect is superior service. ESPESA works with small to large businesses across a wide range of classifications including;

• accommodation (rooming houses, hostels, motels)
• office buildings used for professional or commercial purposes
• carparks
• warehouses
• manufacturing
• healthcare
• special risks such as Major Hazard Facilities, Dangerous Goods Sites, Major events
• caravan parks

The PPRR risk management model

The prevention, preparedness, response and recovery (PPRR) model is a comprehensive approach to risk management. This model has been used by Australian emergency management agencies for decades and can save your business time and money when responding to a setback, incident or disaster.

You can use the PPRR model to put plans in place to minimise losses in the event of an incident. PPRR will help you to anticipate possible direct impacts to your business, and impacts on your suppliers and customers, which may flow on to your business. EPESA is specifically focused on the on the ‘preparedness’ phase of emergency management through the conduct of exercises.

EPESA adopts a structured approach to exercises based on the Exercise Management Model from the Emergency Management Institute of Australia. The exercise management model highlights the phases required to design, plan, conduct and evaluate an effective exercise.

EPESA provides the following exercise management services;

Concept development

Work with the client to develop the exercise concept including the aim and objectives concluding with the production of an exercise concept document.

Planning phase

Carefully plan and manage the exercise to ensure a co-ordinated approach.

Conduct phase

Conduct or facilitate the exercise to ensure that as it unfolds it meets the objectives.

Evaluation phase

Exercise evaluation with management and participants to ensure that outcomes contribute to an organisation’s learning and improvement.